Find a Product!

  Special Of The Week
  About Us
  Contact Us
  My Account
Create Account
  Shopping Cart
  Check Out
  Industrial Products
Designed And Powered By


Placing an order via phone, fax, or mail:

1. Please be certain when verbally placing an order that you state your company, your name and phone number.
2. You may order by part # or by description. If you prefer to reference your part # please advise your customer service rep., so that we can cross reference it to ours for future orders.
3. Please advise our inside sales people of any special delivery requirements or instructions.
4. Please ask the order taker to read back your order to you to ensure correctness.

Placing an order online for furniture hardware:

• Create a customer account online following the simple instructions under the create account tab.
• Our minimum order for online customers is $25.00
• Backorders: On multiple item orders, all items in stock will be shipped. Back ordered items will be shipped as soon as possible.
• Shipping and Handling charges will be applied to your invoice using the following chart:

Order Volume (Minimum Order $25.00) Shipping & Handling Charges
$25.00-$74.99 $10.00
$75.00-$124.99 $15.00
$125.00-$174.99 $20.00
$175.00-299.99 $25.00
$300 and up will contact with charges
*All overnight and air shipments will incur actual freight and handling charges.

Returned Material:

There are several instances where a product must be retuned such as; damaged, incorrectly shipped , or incorrectly ordered product. Please follow these simple instructions on returning goods.

• Please call our office at 315-424-2525 and ask for your customer service rep
• Provide the packing slip order #’s and product part #’s that are being returned
• Provide the weight of the boxed, if available, of the products being returned
• A credit will be issued when the product has been received and counted by our warehouse personnel , and a copy of that credit will be faxed to you
• Note: there are instances when specially ordered or incorrectly ordered products either cannot be returned, or a restocking fee will be assessed.

Frieght Policies:

We continuously work with our freight carriers to provide our customers with the best freight rates possible and it is the customer’s discretion how they would like their product shipped to them. We currently have a three vehicle fleet and offer delivery within a 30 mile radius of our Syracuse facility on orders placed over $800.

Billing Policy:

In an effort to keep our cost at a minimum we have instituted a policy that all invoices will be faxed to the accounts payable department at the end of business on the day in which your order is processed, print copies can be mailed upon request.

Payment Options:

Our open terms are 1% - 10 net 30 days for payment. To establish your account with veterans please contact your customer service rep. We accept Visa, mastercard and American express If you don’t choose to establish an account w e can ship COD or accept a check in advance. *** Note: the 1% discount does not apply to credit card, cod or check in advance payments.

Shopping Cart

 There are currently no items in your cart.

Click here to shop.



Veterans Fastener
117 Butternut Street Syracuse, New York 13208
Phone:(315)424-2525 / Fax:(315)424-2555